FAQ

How does the customization process work?

We make it easy to create the perfect gift! Simply choose a gift basket design, then add a personalized name or message. You can then fill it with your favorite items or gift it as-is for a thoughtful, unique touch!
How long does it take to receive my order?

Since all of our products are handmade with love in Georgia, please allow 3-5 business days for processing before shipping. Shipping times vary depending on your location, but standard delivery usually takes 5-7 business days.
Do you accept custom design requests?

Yes! We love creating one-of-a-kind gifts. If you have a specific theme, color, or message in mind, feel free to contact us, and we'll do our best to bring your vision to life!
How long does shipping take?

All of our products are handmade to order, so please allow 3-5 business days for processing before shipment. Standard shipping typically takes 5-7 business days, but expedited options may be available at checkout.
Do you offer rush or expedited shipping?

Yes! If you need your order faster, we offer expedited shipping options at checkout. Please note that selecting expedited shipping does not shorten processing time, but we do our best to accommodate urgent requests. Contact us before placing your order if you need it by a specific date!
How can I track my order?

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor your package’s journey. If you haven’t received your tracking information within the expected processing time, please contact us for assistance.